How DANA and QRIS data is used
We collect the account details you enter, verification results, login events, device signals and payment references needed to operate your account. When you use DANA, OVO, GoPay or QRIS, we may receive a transaction reference, amount status and time so we can match the cashier record
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without asking for your wallet password. Bank transfer and virtual account records can include the receiving bank route, such as BCA, BRI, Mandiri or BNI, together with a reference number. We use this material for access checks, payment reconciliation, security monitoring and support replies. Where local
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law permits, we retain records only for the period needed for these purposes or a legal request. If a rule differs by location, access depends on local law. You can ask us what we hold, request a correction or contact us about deletion limits through the
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account support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.